Last updated: 25 October 2026
Reg Assistance ("we", "us", "our") is a private service provider based in Centurion, Pretoria, South Africa. We assist clients with company registration and ongoing compliance services submitted to the Companies and Intellectual Property Commission (CIPC). We are not affiliated with, operated by, or an agency of CIPC — we act as your agent in preparing and submitting applications on your behalf.
We offer company registration, director changes, annual returns, name changes, trade mark registration, B-BBEE certificates, company deregistration, and related CIPC compliance services, as listed on our website and client portal.
To submit a request or view full pricing, you'll need to create an account. You're responsible for keeping your login details secure and for the accuracy of the information you submit through your account.
We don't collect or store sensitive information — such as existing CIPC account logins or financial statements — through our website or portal. Where a service requires this, we'll send a secure form to your registered email address for you to complete directly with us, with WhatsApp available as a backup channel.
Our service fees are fixed and quoted upfront for each service, visible to signed-in clients. Where a service includes a CIPC statutory fee, this is included in the total quoted to you unless stated otherwise. Payment is required before we submit your application to CIPC, unless otherwise agreed in writing.
Turnaround times shown on our website and portal refer to how quickly we prepare and submit your application once we have everything we need from you. They are not a guarantee of how long CIPC itself takes to process, approve, or reject an application — CIPC's own processing times are outside our control and can vary.
We prepare and submit applications based on the information and documents you provide. We are not liable for delays, rejections, or additional costs caused by inaccurate or incomplete information supplied by you, or by CIPC's own processing delays, system downtime, or policy changes.
All content on this website — including text, graphics, and the Reg Assistance name and logo — belongs to Reg Assistance and may not be copied or reused without our permission.
We may update these terms from time to time. Continued use of our website or services after an update means you accept the revised terms.
These terms are governed by the laws of the Republic of South Africa.
You may cancel a submitted request at any time before we have begun preparing it or submitted anything to CIPC on your behalf. In that case, we will refund the service fee you paid to us in full.
Once we have started preparing your application, or it has been submitted to CIPC, we are unable to offer a refund. This is because the service has already been carried out, and because any statutory CIPC fee already paid over to CIPC is non-refundable by CIPC itself — this applies regardless of our own policy, as it's outside our control.
To cancel a request, contact us by email at admin.regassistance@gmail.com or via WhatsApp, quoting your name and the service requested. We'll confirm whether work has started and, where a refund applies, process it back to your original payment method.
Where we have successfully delivered the service requested (for example, a completed registration or filing), no refund will be issued.
Questions about these terms? Contact us at admin.regassistance@gmail.com